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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kelley Hernandez

August 28, 2024

5  out of  5
rating by Kelley Hernandez
"Grisbeth was very helpful. I had a wonderful experience with Stephen Cole State Farm. I would recommend them to anyone!"
We responded:
"Hey Kelley, we’re glad Grisbeth was able to help you! Welcome to Stephen Cole State Farm!"
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Itzamar Garcia

August 28, 2024

5  out of  5
rating by Itzamar Garcia
"I’ve had a great experience with the Stephen Cole State Farm agency, Grisbeth was very helpful. I can confidently say that they are one of the best insurance providers out there! Their customer service is top-notch always friendly, responsive, and knowledgeable. They made the process of getting a policy incredibly easy and straightforward we asked for guidance and we were provided all the information we needed. I’ve had nothing but positive experiences with State Farm, and I highly recommend them to anyone looking for reliable and trustworthy insurance 5 stars hands down!"
We responded:
"Thanks for such great feedback Itzamar! We’re so happy Grisbeth was able to help get a State Farm policy set up for you!"
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Raju Malkud

August 15, 2024

1  out of  5
rating by Raju Malkud
"Very bad customer service. I do NOT recommend them. They talk nice and work with you at the beginning. but when it's time to clear their books they don't care about losing you as a customer. Also had an issue with claims - I submitted a claim with them, they don't respond or avoid your concern until you just forget or move on. I've also left a message at their office requesting to speak with Stephen Cole directly. That was ignored. I've had primary residence, rental unit as well as car insurance bundle with them for a few years."
We responded:
"Hi Raju - apologies for the inconveniences you’ve experienced! I just left you a voicemail and sent you an email. Please email or call us back at 404-856-3850 and we’d love to help solve any issues you’re still having! -Stephen"
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Zaria Ford

February 29, 2024

5  out of  5
rating by Zaria Ford
"Kevin was amazing to work with and very patient, Exceptional service, very friendly."
We responded:
"That’s great to hear Zaria, we’re glad Kevin could help you! Thank you for choosing Stephen Cole State Farm to help with your insurance needs!"
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Lucio Martiarena

January 27, 2024

5  out of  5
rating by Lucio Martiarena
"Working with Tyler at State Farm has been an exceptional experience! From the moment I contacted him for car insurance, his professionalism and expertise were evident. Tyler took the time to understand my specific needs and preferences, offering tailored solutions that matched my lifestyle and budget. He was always available to answer my questions, providing clear and concise information that made the whole process stress-free. He helped me navigate through various options, explaining the pros and cons of each, which made it easy for me to make an informed decision. His advice was invaluable in getting me the best coverage at a competitive rate. Overall, I highly recommend Tyler at State Farm for anyone looking for top-notch car insurance services."
We responded:
"Lucio, thank you so much for the positive review of Tyler and our State Farm agency! We’re excited to have the opportunity to handle your insurance needs!"
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Vee

January 24, 2024

5  out of  5
rating by Vee
"Great Agent! And very kind! Tyler has been very pleasant and helpful with my family needs! Showed me some Awesome coverages and didn’t leave me wondering!. Very thorough and prompt on response and getting back to me with any information I needed. My whole process has been smooth and a Big THANK YOU! On helping me switch over. His Core Values to the company on Quality services , and building relationships with the customers has been OUTSTANDING with me. I feel like he’s become my Insurance Agent friend to the Family . Like a “GOOD NEIGHBOR” thanks Mr. Tyler!"
We responded:
"That’s great to hear Laveeda! So glad Tyler was able to help you. Welcome to the State Farm family!"
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zeton catlin

October 27, 2023

5  out of  5
rating by zeton catlin
"Was very professional helping me solve my issue ."
We responded:
"Hi Zeton, thank you for the 5-star review! I’m glad we could assist!"
Profile photo of Romy SHARMA.

Romy SHARMA.

September 21, 2023

5  out of  5
rating by Romy SHARMA.
"Excellent customer service in getting a new quote."
We responded:
"Thank you Romy! Very glad to have you as a State Farm insurance customer!"
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Mikalah Thomas

August 25, 2023

5  out of  5
rating by Mikalah Thomas
"I highly recommend Kenny to anyone in need of car insurance! He provided with an amazing quote and made the entire process effortless and stress free for me."
We responded:
"That’s great to hear Mikalah! Thank you for leaving a review and welcome to State Farm!"
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Daniah Foster

August 22, 2023

5  out of  5
rating by Daniah Foster
"Kenny was amazing! He demonstrated exceptional professionalism and expertise over the phone and got me a super affordable quote for my auto insurance."
We responded:
"Daniah, thank you for the positive feedback on Kenny and our State Farm agency!"
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RDK1

August 1, 2023

1  out of  5
rating by RDK1
"Poor customer service! Steve Cole is a take you money and run Agent!! He won’t return phone calls or conduct policy review meetings."
We responded:
"Hi, we appreciate the feedback and would like to sincerely apologize for the frustration you’ve experienced. I’d love to talk through your concerns personally but I’m unable to find you in our system. Please feel free to email me directly at Stephen@ColeSF.com. I have a very experienced and skilled team that is able to handle pretty much all needs that arise. However, I’m always more than happy to schedule a call or review meeting myself. I hope we can chat further and alleviate your concerns. -Stephen"
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Porterboy Outdoors

January 27, 2023

5  out of  5
rating by Porterboy Outdoors
"I wanted to send out another thank you to Mr Will S."
We responded:
"Thank you for taking the time to leave the 5-star review for Will and our State Farm Agency!"
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Khayla Green

January 27, 2023

5  out of  5
rating by Khayla Green
"Will was super helpful in answering all of my questions and even clarified on things I didn’t ask. Will definitely recommend him in the future."
We responded:
"Hi Khayla, we’re glad we could help you! Thank you for the great feedback!"
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Meron Belachew

November 22, 2022

5  out of  5
rating by Meron Belachew
"Tyler was very patient, informative, nice and overall super helpful in getting me all discounts and setting up my insurance. Very happy with the service."
We responded:
"Hi Meron, glad to have you as a State Farm customer! Thank you for the review!"
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Daquantae White

November 14, 2022

5  out of  5
rating by Daquantae White
"Tyler is really great and really works with you too have the best coverages!!"
We responded:
"Daquantae, thanks for choosing our State Farm agency! Glad to hear Tyler was able to help earn your business!"
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david white

November 10, 2022

5  out of  5
rating by david white
"Great agent Tyler will do anything in his power to take care of your best needs as it relates to Auto Insurance. He was calm, thorough and most of all a great person."
We responded:
"David, thanks for the 5-star review of Tyler & our State Farm agency! We appreciate your business!"
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Paulette Brown

November 10, 2022

5  out of  5
rating by Paulette Brown
"Real good communication easy convenient"
We responded:
"Glad to work for you Paulette! Thank you for being a State Farm customer!"
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Tamisha Wendie Peterson

November 2, 2022

5  out of  5
rating by Tamisha Wendie Peterson
"Ruben is very patient. He took time to give me information that I had difficulty processing."
We responded:
"Hi Tamisha, we’re glad Ruben was able to assist you! Thank you for being a State Farm customer!"
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RENEDRIA ENGLISH

November 1, 2022

5  out of  5
rating by RENEDRIA ENGLISH
"Very Awesome customer service with Ruben"
We responded:
"Thanks for the 5-star review Renedria! Glad to have you as a State Farm insurance customer!"
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Francisco Lopez

October 28, 2022

5  out of  5
rating by Francisco Lopez
"Gracias al señor Ruben por el buen servicio brindado hacia mi persona de gran manera me ayudó y con exactitud Rapides y precisión. Agradecido."
We responded:
"¡Gracias por tu negocio Francisco! ¡Agradecemos que haya elegido nuestra agencia de State Farm para sus necesidades de seguro!"
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Abigail Martins

October 21, 2022

5  out of  5
rating by Abigail Martins
"Reuben was extremely persistent and even more helpful, he got me a really good price. So grateful to have State Farm as my insurance company!"
We responded:
"Hi Abigail, we’re grateful to have you as a State Farm customer! Thank you for the positive review!"
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OmertaTV

October 20, 2022

5  out of  5
rating by OmertaTV
"Was a very great experience, fast service got me the very most affordable rate! Didn’t give me the run around thank you All-State"
We responded:
"Thank you for the 5-star review of our State Farm agency!"
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J L

October 18, 2022

5  out of  5
rating by J L
"Ruben was very helpful with finding me an affordable plan and helping me figure out what discounts I was eligible for. He also was very friendly and seemed professional when helping me through the process."
We responded:
"Hi J, thank you for taking time to review our State Farm agency. Glad Ruben was able to assist, we appreciate your insurance business!"
Profile photo of xzavia hall

xzavia hall

October 13, 2022

5  out of  5
rating by xzavia hall
"Ruben was the biggest help I can honestly say with me being a young driver he helped me get the best deal possible !"
We responded:
"Hi Xzavia, we’re so glad we could help! Thanks for choosing State Farm and for the positive feedback!"
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Alexandria Brown

October 13, 2022

5  out of  5
rating by Alexandria Brown
"If you looking for a person with great spirit and bright personality, Ask for Ruben. He was very helpful and patient. He walked me step by step and has a great attitude."
We responded:
"Alexandria, thank you for taking the time to review our State Farm agency!"