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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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aaron ibrahim

March 3, 2025

5  out of  5
rating by aaron ibrahim
"As a satisfied client for almost three years, I wholeheartedly endorse their services. Their employees consistently demonstrate expertise and provide exceptional support. The policy options are comprehensive and precisely tailored to my requirements. Their assistance with my car accident was both efficient and straightforward, resulting in exceptional service and reliable coverage!"
We responded:
"Aaron, thank you so much for your business and for trusting Stephen Cole State Farm to help with your insurance needs!"
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Cindy NGUYEN

March 1, 2025

5  out of  5
rating by Cindy NGUYEN
"Ray is amazing!"
We responded:
"Thanks Cindy!"
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Deonta Sprewell

February 28, 2025

5  out of  5
rating by Deonta Sprewell
"Ray was a huge help! Really took the time to explain everything I needed in detail, for what felt like a very swift experience."
We responded:
"Thanks Deonta, welcome to State Farm!"
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Carmyn C

February 28, 2025

5  out of  5
rating by Carmyn C
"Had a great customer experience working with Ray. He provided great assistance with questions I had related to moving my auto and homeowner policies."
We responded:
"I’m glad we could help you Carmyn, thank you for choosing State Farm!"
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Ayinde Sprewell

February 28, 2025

5  out of  5
rating by Ayinde Sprewell
"Great experience with Ray."
We responded:
"Glad we could help with your insurance needs Ayinde!"
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Billy Cabbil

February 28, 2025

5  out of  5
rating by Billy Cabbil
"Ray was helpful and very knowledgeable about the information I needed. Thanks!"
We responded:
"Great to hear Billy, glad we could help!"
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David Watson

February 27, 2025

5  out of  5
rating by David Watson
"One of the best in the business"
We responded:
"Thanks for the shout out David!"
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Billy Sprewell

February 27, 2025

5  out of  5
rating by Billy Sprewell
"Great experience dealing with Ray he was very respectful and helpful! Just an overall terrific experience"
We responded:
"Thank you for the positive feedback Billy, welcome to State Farm!"
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Adworksco

February 27, 2025

5  out of  5
rating by Adworksco
"Amazing, far beyond expectations"
We responded:
"Happy that we could help you!"
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Candace C. Cabbil

February 27, 2025

5  out of  5
rating by Candace C. Cabbil
"It was great to work with Ray!"
We responded:
"Thanks Candace, glad we could help you!"
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Hunter Hughes

January 20, 2025

5  out of  5
rating by Hunter Hughes
"I had the pleasure of working with Tyler Jimenez from the Stephen Cole Agency, and I cannot say enough good things about my experience! Tyler was incredibly helpful, quick to respond, and has a fantastic personality that makes him so easy to talk to. He took the time to explain all of my insurance policies in a way that was clear and easy to understand, which I truly appreciated. What is usually a stressful and overwhelming process felt effortless, like having a conversation with a friend who genuinely cares. If you're looking for someone who goes above and beyond to make the insurance process smooth and approachable, Tyler is your guy! I highly recommend him and the Stephen Cole Agency."
We responded:
"That’s awesome feedback Hunter, thanks for such a positive review of Tyler and our agency! We appreciate your business and we’re happy to serve you!"
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Maribel Nunez

December 29, 2024

5  out of  5
rating by Maribel Nunez
"Son muy amables y siempre contestan mis preguntas y me dan una muy buena explicación de lo q les pregunto"
We responded:
"¡Estamos muy contentos de ayudar a Maribel! ¡Gracias por confiar en Stephen Cole State Farm para atender sus necesidades de seguro!"
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Yasmeen Burgess

December 14, 2024

5  out of  5
rating by Yasmeen Burgess
"Quick , professional service! Thank you 🙏🏽"
We responded:
"Thank you Yasmeen! It’s our pleasure to serve your insurance & financial service needs!"
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Kelley Hernandez

August 28, 2024

5  out of  5
rating by Kelley Hernandez
"Grisbeth was very helpful. I had a wonderful experience with Stephen Cole State Farm. I would recommend them to anyone!"
We responded:
"Hey Kelley, we’re glad Grisbeth was able to help you! Welcome to Stephen Cole State Farm!"
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Itzamar Garcia

August 28, 2024

5  out of  5
rating by Itzamar Garcia
"I’ve had a great experience with the Stephen Cole State Farm agency, Grisbeth was very helpful. I can confidently say that they are one of the best insurance providers out there! Their customer service is top-notch always friendly, responsive, and knowledgeable. They made the process of getting a policy incredibly easy and straightforward we asked for guidance and we were provided all the information we needed. I’ve had nothing but positive experiences with State Farm, and I highly recommend them to anyone looking for reliable and trustworthy insurance 5 stars hands down!"
We responded:
"Thanks for such great feedback Itzamar! We’re so happy Grisbeth was able to help get a State Farm policy set up for you!"
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Raju Malkud

August 15, 2024

1  out of  5
rating by Raju Malkud
"Very bad customer service. I do NOT recommend them. They talk nice and work with you at the beginning. but when it's time to clear their books they don't care about losing you as a customer. Also had an issue with claims - I submitted a claim with them, they don't respond or avoid your concern until you just forget or move on. I've also left a message at their office requesting to speak with Stephen Cole directly. That was ignored. I've had primary residence, rental unit as well as car insurance bundle with them for a few years."
We responded:
"Hi Raju - apologies for the inconveniences you’ve experienced! I just left you a voicemail and sent you an email. Please email or call us back at 404-856-3850 and we’d love to help solve any issues you’re still having! -Stephen"
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Zaria Ford

February 29, 2024

5  out of  5
rating by Zaria Ford
"Kevin was amazing to work with and very patient, Exceptional service, very friendly."
We responded:
"That’s great to hear Zaria, we’re glad Kevin could help you! Thank you for choosing Stephen Cole State Farm to help with your insurance needs!"
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Lucio Martiarena

January 27, 2024

5  out of  5
rating by Lucio Martiarena
"Working with Tyler at State Farm has been an exceptional experience! From the moment I contacted him for car insurance, his professionalism and expertise were evident. Tyler took the time to understand my specific needs and preferences, offering tailored solutions that matched my lifestyle and budget. He was always available to answer my questions, providing clear and concise information that made the whole process stress-free. He helped me navigate through various options, explaining the pros and cons of each, which made it easy for me to make an informed decision. His advice was invaluable in getting me the best coverage at a competitive rate. Overall, I highly recommend Tyler at State Farm for anyone looking for top-notch car insurance services."
We responded:
"Lucio, thank you so much for the positive review of Tyler and our State Farm agency! We’re excited to have the opportunity to handle your insurance needs!"
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Vee

January 24, 2024

5  out of  5
rating by Vee
"Great Agent! And very kind! Tyler has been very pleasant and helpful with my family needs! Showed me some Awesome coverages and didn’t leave me wondering!. Very thorough and prompt on response and getting back to me with any information I needed. My whole process has been smooth and a Big THANK YOU! On helping me switch over. His Core Values to the company on Quality services , and building relationships with the customers has been OUTSTANDING with me. I feel like he’s become my Insurance Agent friend to the Family . Like a “GOOD NEIGHBOR” thanks Mr. Tyler!"
We responded:
"That’s great to hear Laveeda! So glad Tyler was able to help you. Welcome to the State Farm family!"
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zeton catlin

October 27, 2023

5  out of  5
rating by zeton catlin
"Was very professional helping me solve my issue ."
We responded:
"Hi Zeton, thank you for the 5-star review! I’m glad we could assist!"
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Romy SHARMA.

September 21, 2023

5  out of  5
rating by Romy SHARMA.
"Excellent customer service in getting a new quote."
We responded:
"Thank you Romy! Very glad to have you as a State Farm insurance customer!"
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Mikalah Thomas

August 25, 2023

5  out of  5
rating by Mikalah Thomas
"I highly recommend Kenny to anyone in need of car insurance! He provided with an amazing quote and made the entire process effortless and stress free for me."
We responded:
"That’s great to hear Mikalah! Thank you for leaving a review and welcome to State Farm!"
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Daniah Foster

August 22, 2023

5  out of  5
rating by Daniah Foster
"Kenny was amazing! He demonstrated exceptional professionalism and expertise over the phone and got me a super affordable quote for my auto insurance."
We responded:
"Daniah, thank you for the positive feedback on Kenny and our State Farm agency!"
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RDK1

August 1, 2023

1  out of  5
rating by RDK1
"Poor customer service! Steve Cole is a take you money and run Agent!! He won’t return phone calls or conduct policy review meetings."
We responded:
"Hi, we appreciate the feedback and would like to sincerely apologize for the frustration you’ve experienced. I’d love to talk through your concerns personally but I’m unable to find you in our system. Please feel free to email me directly at Stephen@ColeSF.com. I have a very experienced and skilled team that is able to handle pretty much all needs that arise. However, I’m always more than happy to schedule a call or review meeting myself. I hope we can chat further and alleviate your concerns. -Stephen"
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Porterboy Outdoors

January 27, 2023

5  out of  5
rating by Porterboy Outdoors
"I wanted to send out another thank you to Mr Will S."
We responded:
"Thank you for taking the time to leave the 5-star review for Will and our State Farm Agency!"